If you are able to capture, contact the security software manufacturer for instructions on how to add Snagit to the exclusions list (sometimes referred to as the white list). To verify your security software is not causing an issue, disable the security software and then take a scrolling capture again with Snagit. This software can sometimes falsely detect Snagit (or other trusted applications) as a potential threat and block the software from working properly. Security and identity protection software is frequently changing. These alternate browsing modes usually disable all third party extensions and add-ons which can potentially interfere with Snagit's scrolling ability.įor best results, set the zoom level in the application to capture to the default 100%. Most web browsers have the ability to browse in an "incognito" or "private" window.
Click an arrow to scroll Click an arrow to take a capture of the horizontal. Use your Web Browser's Incognito/Private Mode If Snagit detects that it can scroll automatically, Scrolling Arrows appear. Results may vary across web browsers based on website content. Annotate your screenshot with rectangles, circles, arrows, lines, etc. If you receive an error or no response when capturing a website, open the URL in a different web browser, such as Google Chrome, Mozilla Firefox, Internet Explorer, or Microsoft Edge. Screen Video Recorder with no Watermark Still, find a screen capture tool without. Panoramic scrolling capture may have trouble accurately capturing parralax websites.
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